vapor-rage.com's Shipping Policy features rapid order processing with same day shipping for orders placed Monday – Friday before 2:30pm EST (1:00pm for orders shipping to Canada). Most orders shipping to the USA will arrive in just 2 to 3 business days with our standard shipping method. If you wish to obtain a guaranteed delivery date, please choose an upgraded shipping method.
We place a very high value on your privacy, so your orders will always be shipped in plain, unmarked packaging. Our packaging is inconspicuous with no indication of the contents on the outer packaging; no vapor-rage.com logo, no product indications. The return label on your package will indicate "Shipping Department", along with our address.
International orders do include a commercial invoice for customs documentation, which appears on the outer packaging. The invoice includes a packing list indicating: Tax ID, Item, Item Weight, Item Value (Price), and Item’s Country of Origin.
vapor-rage.com warehouses operate Monday through Friday. Our Shipping Policy features rapid order processing with same-day shipping for all orders placed Monday - Friday before 2:30pm EST (1:00pm for orders shipping to Canada).
We ship with FedEx, FedEx Express, and the United States Postal Service (USPS). Orders shipping within Canada will ship via USPS and FedEx.
Our warehouses are located in South Florida, New York, Central California, and Canada. Our sophisticated order management system will ship your package from the closest location with available inventory. Please contact us for details regarding availability.
Yes, standard shipping is free to the U.S. on all vaporizers and orders over $48. Express options subject to change.
While an adult signature is required for orders $200 and greater, an “Indirect Signature” option is available for most locations. The Indirect Signature service will not require you to be home when the carrier attempts to deliver your package. Please contact us for further details.
We will ship parts, accessories, and smaller items to Post Office Boxes. However, if you are purchasing a vaporizer, please give a physical address. Larger orders and most vaporizers are shipped with FedEx, which offers a sophisticated tracking system.
Yes! Pretty much everywhere. Please note that on USPS First Class packages tracking is only available until the item reaches the US border. Also, remember your country may levy taxes, customs fees, or import duties on the purchase that you'll be responsible for.
Yes, most vaporizers feature a free bonus package exclusive to vapor-rage.com.
Yes, you can place your order via phone by calling vapor.com's Customer Service team at (702) 547-6737. We accept credit cards, debit cards, and gift cards backed by Visa, Discover, American Express, and Master Card.
We do accept USPS Money Orders. You can place your order by phone, and your order will be shipped after we receive your payment. Please contact us for details.